Setting Up Your Loyalty Program

Setting Up Your Loyalty Program

Loyalty Program Types

STOVE supports multiple loyalty structures:

• Points-based: Earn points on purchases, redeem for rewards
• Visit-based: Digital punch card (Buy 10, get 1 free)
• Spend-based: Earn rewards based on total spend

Initial Setup

1. Go to Marketing → Loyalty
2. Enable loyalty program
3. Choose your program type
4. Set earning rules (e.g., 1 point per $1)
5. Create rewards to redeem

Creating Rewards

1. Click Add Reward
2. Name the reward (e.g., "Free Appetizer")
3. Set point cost
4. Choose reward type:
   • Free item
   • Dollar discount
   • Percentage off

Customer Sign-Up

Customers can join via:

• At POS checkout
• Online ordering signup
• Dedicated signup link
• QR code on receipts

Tracking Points at Checkout

1. Ask for customer phone number
2. System shows current points
3. Apply rewards if desired
4. New points added after payment