Pricing & Plans
How much does STOVE cost?
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STOVE plans start at $59/month for Starter, $139/month for Ultimate (our most popular), and $199/month for Professional. Enterprise pricing is available for 15+ locations. All prices are per location.
Are there any hidden fees?
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No hidden fees. The price you see is what you pay. No setup fees, no training fees, no support fees. The only additional cost is payment processing (2.6% + 10¢) if you use our integrated processor.
What are the contract terms?
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STOVE offers flexible service agreements tailored to your business needs. Contact our sales team to discuss the options that work best for your restaurant. We're committed to earning your business with exceptional service and support.
How does online ordering pricing work?
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Online ordering is included with Ultimate and Professional plans, or available as an add-on for $50/month with Starter. Unlike third-party delivery apps that take 15-30% of each order, STOVE uses flat monthly pricing so your costs are predictable.
Features & Functionality
What's included in each plan?
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Starter: Core POS, menu management, basic reporting, email support.
Ultimate: Everything in Starter plus online ordering, kitchen display, scheduling, basic inventory, phone support.
Professional: Everything in Ultimate plus loyalty program, gift cards, advanced inventory, payroll integration, 24/7 priority support.
Does STOVE work offline?
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Yes. STOVE has full offline mode. You can continue taking orders and processing payments even if your internet goes down. Everything syncs automatically when you're back online.
Can I use my own payment processor?
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Yes. You can use your existing processor if you prefer. We support most major processors. We can also help you find or evaluate your current processor or potential processor.
What integrations do you support?
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STOVE integrates with 300+ tools including delivery apps (DoorDash, Uber Eats, Grubhub), accounting (QuickBooks, Xero), payroll (ADP, Gusto), reservations (OpenTable, Resy), and many more.
Setup & Support
How long does setup take?
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Most restaurants are fully up and running within 3-5 days. Simple setups can be done in as little as 24 hours. We handle hardware configuration, and staff training.
Will you help migrate from my current POS?
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Absolutely. We can help you import your menu, recreate your settings, and train your staff. We've migrated from Toast, Square, Clover, Aloha, and many others.
What kind of support do you offer?
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All plans include support from real humans (no chatbots). Starter includes email support and phone. Ultimate includes phone and chat. Professional includes 24/7 priority support. When you call, you talk to a person who knows restaurants.
Hardware
Do I need to buy hardware from you?
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No. Unlike some competitors, we don't lock you into proprietary hardware. You can use your own compatible devices (iPads, Android tablets, receipt printers) or purchase from us. We're happy to advise on what works best.
What hardware do you offer?
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We offer purpose-built terminals, handhelds for tableside ordering, kitchen displays, kiosks, receipt printers, and cash drawers. All hardware comes with a 1-year warranty with the option to extend.
