Login Get a Demo

Cash Drawer Setup

Cash Drawer Setup

How Cash Drawers Connect

Cash drawers connect through your receipt printer using an RJ11 or RJ12 cable (similar to a phone cable).

Physical Connection

  1. Locate the DK (drawer kick) port on your receipt printer
  2. Connect the cash drawer cable to this port
  3. Place the drawer in your desired position

Testing the Drawer

  1. Go to Settings → Devices
  2. Select your receipt printer
  3. Tap Open Cash Drawer
  4. Drawer should pop open

Cash Drawer Settings

  • Auto-open on cash sales: Drawer opens automatically
  • Require reason for no-sale opens: Manager PIN required
  • Opening amount: Starting bank for reconciliation

Multiple Cash Drawers

For multiple terminals/drawers:

  • Each drawer connects to its own receipt printer
  • Assign drawers to specific terminals or employees
  • Track and reconcile each drawer separately

Manual Override

If the drawer won't open electronically, use the physical key (included with drawer) to open manually.

Was this article helpful?

Thanks for your feedback!