What does it mean to have an all in one system? How does it help your operations? Let’s look into some of the advantages of an all in one system.
It has been said that restaurants require 20 people doing different things just to serve a single guest. If this is accurate it certainly can be said that restaurants seem to have a system for everything. However a huge problem is that these different systems don’t talk to each other. Data in one system never talks to another system. Unless its a guest complaint in that case everything talks to each other including people.
Data in one system never talks to another system. Unless its a guest complaint in that case everything talks to each other including people.
When you can use a single system for almost every aspect of your restaurant it not only helps you and your staff but the guest experience goes up. Take for example a reservation. Many times the guests will in advance make note of the special occasion, VIPs and other specific details. They enter their reservation then because the reservation system doesn’t share that info with the server, they are forced to ask why are you here and don’t get those details.
When a restaurant uses an all in one platform those reservation details are shared with the server and all needed staff. And that is just one example. 3rd Party delivery orders are inserted and shown with ease in the POS. Reporting for employees, sales and ingredients is just a tap away. Marketing tools are embedded to allow a restaurant with ease and automation to market to the guests you want to see the most. Rather than looking for which software are we using to handle that tasks, now you will be able to simple login to a single system from anywhere and accomplish the tasks to help your restaurant thrive.